Released on: October 5, 2007, 10:55 pm

Press Release Author: Cogent Innovations

Industry: Software

Press Release Summary: 06 October, Chennai: Cogent Innovations Pvt. Ltd has launched
a new Visitor Management tool called "Touch Point" (www.usetouchpoint.com). This
product has been designed keeping in mind the increasing complexity of handling
visitor management and office administration functions in the new age organizations.


Press Release Body: Mr. Md. Faizullah, Director of Cogent Connect opines that,
"Organizations today are keen into shifting to a fully automated, systematized
process for all of their operations but however seem to pay little attention to
automating the activities of the Front end security desk. They fail to realize that
the entry point and the manner in which the visitor is handled at the
security/reception area is not only an image creator, but also speak volumes on the
professionalism of the set up. Therefore proper handling of the office
administration operations especially with respect to front office activities not
only tells upon the effectiveness of the organization, but also calls attention to
lot more complicated issues like security and confidentiality".

"Touch Point" is thus the cost effective solution to those organizations who would
like to effectivise their front office functions. In most organizations today,
Visitor management consists of visitors scribbling their name in a paper book. Touch
Point is a unique Visitor Management Software that assists you in professionalizing
the manner in which you welcome your visitors. The Visitor Management Module allows
you to welcome and manage your incoming and outgoing visitors' whether they are
planned or not. This software is a complete Visitor Management service to improve
the efficiency, productivity, and customer satisfaction of your businesses. The
Visitor Management module assists in capturing all-relevant information about the
visitor which is automatically captured in a database, and a professional quality
visitor badge is printed. No need to encode regular visitors again, they are
automatically stored in the database and, when visiting again, they will easily be
found.

Touch Point does not limit itself with just the Visitor Management Module but has
various other facilities that make life simpler for the office administration team.
The modules include Appointment Management module, Employee Management module,
Contractor Management module, Material Management module, Vehicle Management module,
Key Management module, Call Management module and a Miscellaneous Management module.
This easy to use, menu driven product has also adhered to ISO 27001 operating
guidelines, especially with respect to their Material Management module, which has
built in the required control mechanism. Even routine but very vital functions like
vehicle and key movement have a meticulous tracking mechanism built into the
respective modules.

This easy to use, menu driven product has also adhered to ISO 27001 operating
guidelines, especially with respect to their Material Register module, which has
built in the required control mechanisms. Another vital feature of Touch Point is
the generation of customized reports, which can be taken by the user either on a
daily, weekly or monthly basis and the provision of a mail escalation facility in
case of deviations from standards defined in the back end by the user. In addition
to the report generation facility, the Fields in each display screen can also be
custom defined based on the business activity of the user.


For a live demo/walkthrough on the product log on to www.usetouchpoint.com

Web Site: http://www.usetouchpoint.com

Contact Details: Cogent Innovations (P) Ltd
Deevan Sahib Garden
337-D, TTK Road, Royapettah,
Chennai-600 014
Tel : +91-44-42697171
+91-44-42697272
+91-44-28117323
Email : faiz@cogentmail.com